Canal de Isabel II

ABOUT US

We care for our Community, managing everyone's water with transparency, efficiency and sustainability.

ABOUT US

We care for our Community, managing everyone's water with transparency, efficiency and sustainability.

Who we are

OUR MISSION

We have an important and inescapable objective, the care of a scarce natural resource. We care for our community by managing everyone's water with transparency, efficiency and sustainability.

To fulfill this mission we have acquired ten commitments.

See our commitments

OUR MISSION

We have an important and inescapable objective, the care of a scarce natural resource. We care for our community by managing everyone's water with transparency, efficiency and sustainability.

To fulfill this mission we have acquired ten commitments.

See our commitments

OUR VISION

Every day more than 6 million inhabitants in Madrid turn on their taps and receive a top quality essential resource: water. This has been taking pace for more than 165 years, a period in which the citizens of Madrid have trusted Canal de Isabel II. We wish to continue managing a resource that belongs to everyone, using everyone's resources, and to continue representing a company of pride for all the inhabitants of Madrid.

OUR VISION

Every day more than 6 million inhabitants in Madrid turn on their taps and receive a top quality essential resource: water. This has been taking pace for more than 165 years, a period in which the citizens of Madrid have trusted Canal de Isabel II. We wish to continue managing a resource that belongs to everyone, using everyone's resources, and to continue representing a company of pride for all the inhabitants of Madrid.

OUR VALUES

Sustainability

We manage and protect a natural resource.

Commitment

We are involved in the development of our community.

Excellence

We offer a excellence service and maximun quality.

Proximity

We are part of the life of the Autonomous Region of Madrid.

Transparency

We are committed to transparent management.

Vision and values

Our Strategy

In 1851, Queen Isabel II commissioned the construction of a channel to guarantee enough water for the development of the city and the health of its inhabitants. This decision, in addition to being the origin of Canal de Isabel II, served to dispel any doubts about whether Madrid could continue to be the capital of the Kingdom. From its birth, Canal has made a significant contribution to laying the foundations for the subsequent development of Madrid.

Our equally ambitious Strategic Plan, will place us at the fore of urban water management in the competitive world of the 21st century.

Our Strategy

In 1851, Queen Isabel II commissioned the construction of a channel to guarantee enough water for the development of the city and the health of its inhabitants. This decision, in addition to being the origin of Canal de Isabel II, served to dispel any doubts about whether Madrid could continue to be the capital of the Kingdom. From its birth, Canal has made a significant contribution to laying the foundations for the subsequent development of Madrid.

Our equally ambitious Strategic Plan, will place us at the fore of urban water management in the competitive world of the 21st century.

Strategic Plan 2018-2030

2018 Report and Update 2019-2023

2019 Report

Indicators 2nd quarter 2020

ORGANISATION CHART

Presidency
Managing Director
Direction of Operations
Direction of Innovation and Engineering
Commercial Direction
Direction of Financial Management and Business Development Direction
Direction of Resources
General Secretary's Office
Security Direction

Mrs. Paloma Martín

President

Paloma Martín is a Graduate of Law from the Complutense University of Madrid and holds a PhD from Rey Juan Carlos University.
Since August 2019, she is the Regional Minister of the Environment, Urban Planning and Sustainability of the Autonomous Community of Madrid. President of Fundación Canal and Sierra de Guadarrama National Park. She also serves as a delegate to the Government Committee for Economic Affairs. Until her appointment, she was a director at Deloitte. Prior to this, she held positions in the Regional Ministry of Health and Social Affairs of the Autonomous Community of Madrid, and has worked in the Ministry of Public Administration. She was also the spokesperson for Justice and Home Affairs in the Assembly of Madrid.
She has served as a member of the Urban Planning Commission (2011-2014), a member of the Environment Council (2014-2015) and a member of the Madrid Institute for Rural, Agricultural and Food Research and Development (IMIDRA) Board of Directors (2011-2014).

Mrs. Isabel Cuevas

Director of the Presidential Office

Presidency

Mrs. Paloma Martín

President

Paloma Martín is a Graduate of Law from the Complutense University of Madrid and holds a PhD from Rey Juan Carlos University.
Since August 2019, she is the Regional Minister of the Environment, Urban Planning and Sustainability of the Autonomous Community of Madrid. President of Fundación Canal and Sierra de Guadarrama National Park. She also serves as a delegate to the Government Committee for Economic Affairs. Until her appointment, she was a director at Deloitte. Prior to this, she held positions in the Regional Ministry of Health and Social Affairs of the Autonomous Community of Madrid, and has worked in the Ministry of Public Administration. She was also the spokesperson for Justice and Home Affairs in the Assembly of Madrid.
She has served as a member of the Urban Planning Commission (2011-2014), a member of the Environment Council (2014-2015) and a member of the Madrid Institute for Rural, Agricultural and Food Research and Development (IMIDRA) Board of Directors (2011-2014).

Mrs. Isabel Cuevas

Director of the Presidential Office

Managing Director

Direction of Operations

Direction of Innovation and Engineering

Commercial Direction

Direction of Financial Management and Business Development Direction

Direction of Resources

General Secretary's Office

Security Direction

ABOUT US

We care for our Community, managing everyone's water with transparency, efficiency and sustainability.

ABOUT US

We care for our Community, managing everyone's water with transparency, efficiency and sustainability.

Who we are

OUR MISSION

OUR MISSION

OUR VISION

OUR VISION

OUR VALUES

Sustainability

Commitment

Excellence

Proximity

Transparency

Our Strategy

Our Strategy

ORGANISATION CHART

QUALITY CERTIFICATES AND ACCREDICATIONS

CERTIFICATES

UNE-EN ISO 9001:2015 / UNE-EN ISO 14001:2015 / ISO 45001:2018

CERTIFICATES

UNE-EN ISO 9001:2015 / UNE-EN ISO 14001:2015 / ISO 45001:2018

SAFE COVID-19 PROTOCOL

SAFE COVID-19 PROTOCOL

Accreditations by ENAC

UNE-EN ISO/IEC 17025:2005

Accreditations by ENAC

UNE-EN ISO/IEC 17025:2005

UNE-EN ISO/IEC 17025:2005

UNE-EN ISO/IEC 17025:2005

UNE-EN ISO/IEC 17020:2012

UNE-EN ISO/IEC 17020:2012

CANAL KEY FIGURES

Supplying

Sanitation

Reclaimed water

Clients

Economic and financial figures