NEW BONUS FOR MINIMUM VITAL INCOME
Go to electronic invoicing
YOUR NEW INVOICE
CAN WE HELP YOU?
BECAUSE OUR CLIENTS ARE OUR PRIORITY
Our efforts are directed to offer you a service of the highest quality and a close and direct treatment. Above all, we want to satisfy your needs and meet your expectations. Still, if at any time you feel we are not up to scratch, you can exercise your right to file a claim. We will resolve it independently, equitably and fairly.
How can you show your disagreement? Filing a complaint, requesting mediation through the Consumer Arbitration System of the Community of Madrid. In addition, you can request a review of your water consumption bill.
Enter the Virtual Office and enjoy the advantages of doing all your transactions online: consult our rates and discounts, management of complaints and claims, information on facilities and their maintenance, etc.
Or if you wish, register and enjoy all the additional functionalities: review of the contract, meter reading, payment of invoices, registering or canceling a supply, among many others.
Thanks to this service, you will be able to locate any incident related to the water supply and find out its status quickly and easily. Enter the address on which you want to locate possible incidents on the map.