
10 COMMITMENTS AS CLEAR AS MADRID'S WATER
As we want to speak to you clearly and offer you more solutions for your needs, we have taken another step in our relationship with you. We assume 10 commitments with which to continue providing you with a quality, fair and transparent service. 10 commitments as clear as the water of Madrid.
CANAL IN 60 SECONDS
The care of our rivers begins in thewaste water treatment plants and continues in our laboratory in Majadahonda, where we analyze the water that we return to the rivers. Julio Rodrigo explains what the analysis of treated waste water consists of and why it is so important for the environment.
COMMITED TO SUSTAINABILITY
In 2021, the year of our 170th anniversary, we promoted environmental care from all our activities. This year, we continue working to keep guaranteeing the water supply, contributing to the protection and improvement of the environment, the promotion of the circular economy and the sustainability of the region.
Consejos para el ahorro de agua
TAKE CARE OF WATER WITH ISABEL, FROM THE SECOND FLOOR
We have a new neighbor! She is Isabel, and she knows everything to take care of the water and the environment.
TAKE CARE OF WATER WITH ISABEL
We have a new neighbor! She is Isabel, and she knows everything to take care of the water and the environment.
THIS IS HOW ISABEL, FROM THE SECOND FLOOR, TAKES CARE OF WATER
REUTILIZA EL AGUA EN LA MEDIDA DE LO POSIBLE
In this building we are very committed to saving water, and we know that the water used to cook the vegetables is great to water the plants. Make sure it has cooled down and is free of salt or vinegar, and its nutrients will do wonders for your plants.
INSTALL ECONOMIZERS IN EVERY TAP
By installing economizers in every tap in the house, you will be able to save up to 50 % more... and remember that there is a special place for your used cooking oil! And it's not the drain...
TIME TO CUT THE TAP TO THE SOAP
It's time to turn off the tap on soap. When soaping dishes, pans, or yourself, do it with the tap closed, and you will save a few precious liters when you rinse.
MUSICAL SHOWERS
Listening to your favorite music while you take a shower is nice, but you can save water while doing it. Instead of playing an entire album, shorten your shower to the length of a song: you will do your bit in the responsible use of water.
WE GIVE WATER A SECOND LIFE
Do you know that water has more than one life? At Canal de Isabel II we purify and regenerate it to irrigate parks and gardens, to clean streets and for industry. Isn't it fantastic?
USE THE BINS
All your small gestures help Canal de Isabel II to carry out its environmental task. If you drop off each waste in its container, you prevent it from falling to the ground and reaching the sewage treatment plants...
USE THE BINS
All your small gestures help Canal de Isabel II to carry out its environmental task. If you drop off each waste in its container, you prevent it from falling to the ground and reaching the sewage treatment plants...
CHECK ALL OF ISABEL'S TRICKS AND TIPS
Download this document and learn how to save water and take care of it like Isabel does
Take care of water!
MORE WATER SAVING TIPS


In your home

BECAUSE SAVINGS BEGINS FROM HOME
The effort of all is key in order to take care of our water tomorrow. From the entity we want to teach you how to make your home a more efficient, economical and sustainable place.
-
TOILET
- Close tap while soaping your hands, brushing your teeth or shaving. | Savings 12 l/min.
- Shower yourself instead of bathing and close the tap while soaping. | Savings 150 litres.
- Use double load tanks to flush only the needed amount of water. | Savings 5O %.
- Place a bin in the bathroom to avoid throwing garbich to the toilet. | Savings 6-12 l/min.
- Use recipients while you wait for the hot water to come out in the shower and use this water to water the plants. | Savings 2-8 l/min.
- KITCHEN
- Full the washingmachine up and use the appropiate program. Remember that washing-machines use the same amount of water when they are half full. | Savings 30 litres.
- Unfreeze food in the fridge. Don't do it under water. You'll save water and you'll win flavour. | Savings 12 litres.
- Buy efficient appliances. You'll save water and energy. | Savings 40 %.
- Place a jug in the fridge instead of letting the water run. You'll always have cold water without wasting it. | Savings 12 l/min.
- Reuse the water used in jugs, to boil eggs, or clean vegetables to water your plants. You'll be giving them nutrients and they will grow healthier.
- Use the dishwasher as full as possible and if you do the dishes by hand, never leave the water running. | Ahorro 30 litres.
- THE CHALLENGE AND YOU
- Close slightly the stopcock. You won't really notice the difference and you'll be saving a big amount of water every day.
- Install water economising devices in your taps, showers and toilets.
- Fix your taps if you detect a leak.
- Please, remember to do regular maintenance to look for leaks in your facility.
Click here to download the document here.



In your company

COMMITTED TO THE ENVIRONMENT
The commitment of companies is essential in order to overcome the environmental challenges that the future poses for us. Here you will find several tips that will help your company make responsible use of water.
- KITCHEN
- Close the taps when you don't use them.
- Buy efficient appliances. You'll save water and energy.
- Install time switches or sensors in the taps of your facility.
- TOILET
- Close the taps when you don't use them.
- Install double-flush toilets and with a 6 litre capacity.
- Place a bin in the bathroom to avoid throwing garbich to the toilet.
- INDOORS
- Instead of water, use vacuum cleaner and brushes to clean.
- Install air conditioning and if you use water refrigerating system please ckeck that the system is closed.
- SPORT FACILITIES
- Install time switches or sensors in the taps of your facility.
- THE WATER CHALLENGE AND YOU
- Close slightly the stopcock. You won't really notice the difference and you'll be saving a big amount of water every day.
- Install water economising devices in your taps, showers and toilets.
- Fix your taps if you detect a leak.
- Please, remember to do regular maintenance to look for leaks in your facility.
Click here to download the document here.



In your community

SAVING IN YOUR COMMUNITY
Neighboring communities are the basic unit of coexistence within cities and, therefore, should also be the basic unit of water saving. Discover how to make better use of water in common areas.
- GREEN AREAS
- Design a watering system according to your garden needs.
- Chose native plants so they won't need so much water to grow.
- Install an elemental watering network with cisterns or ponds that don't need pumping systems.
- Take advantage of rain water, oplace temporary basins in the tree base and you'll avoid water leaks.
- Don't water the plants in the central hours of the day to avoid water steaming.
- Use automatic drop-watering systems.
- When you water through a sprinkling system, design correctly the position of the sprinklers and the area that they cover.
- POOL
- Cover the pool without draining it in those months that you don't use it and connect the purification system every ten days to conserve the water during years.
- Install a closed purification system.
- Install time switchers or sensors in the taps.
COMMON AREAS
- Instead of water try using vacuum cleaners and cleaning brushes.
- Install air conditioning and if you use water refrigerating system please ckeck that the system is closed.
- SPORT FACILITIES
- Install time switchers or sensors in the taps.
- THE WATER CHALLENGE AND YOU
- Close slightly the stopcock. You won't really notice the difference and you'll be saving a big amount of water every day.
- Install water economising devices in your taps, showers and toilets.
- Fix your taps if you detect a leak.
- Please, remember to do regular maintenance to look for leaks in your facility.
Click here to download the document here.



In your garden

TAKE ADVANTAGE TO YOUR GREEN SPACES
Gardens and green spaces are our oasis in the city and help us to mantain a sporty and healthy lifestyle. Learn to take advantage of water in your green area with these tips.
- DESIGN YOUR GARDEN EFFICIENTLY
- Know the microclimate of your garden and select the plants that adapt to it.
- Group the plants according to their water consumption to facilitate the efficiency of the irrigation system.
- Choose native plants, in this way you will only need a small contribution of water in the warm months.
- Use cover plants or substitute coats of traditional grass.
- Try to cover with padded areas without shade to avoid evaporation of water.
- Try to protect the garden from the wind. By means of windbreaks you will avoid that part of the water used by the watering will be lost.
- In case of having grass, try that the cutting height is around 5 centimeters to maintain an adequate degree of humidity in the area of ¿¿the root.
- Reduce the use of fertilizers to reduce the demand for water.
- Design the garden with the least possible grass surface because the consumption of maintenance water is very high. A good alternative may be the installation of artificial turf.
- WATERING SYSTEM
- Design an irrigation system according to the needs of your garden.
- Install an elemental irrigation network with tanks or ponds that do not depend on pumping systems.
- Take advantage of rainwater; Place tree stands at the base of the trees and you will avoid water leaks.
- Do not water in the central hours of the day, when the temperatures are higher, to avoid the evaporation of water.
- Use automatic drip irrigation systems to water trees and shrubs.
- Use the propper amount of water for each type of plant and avoid runoff.
- Provides irrigation close to the roots of the plants.
- When sprinkling by sprinkler, correctly design the position of the sprinklers, their flow and the area they cover.
- Subscribe for free in our service 'No need to water today'. You will receive weather news on your mobile that will help you to know how much water your plants need.
- POOL
- Do not empty the pool during periods of inactivity. Cover it and perform preventive maintenance on a regular basis. The water can be maintained for more than 5 years.
- Install a closed circuit purification system.
- Install timers in the taps of the installation.
- Place a solar cover during the summer to avoid evaporation. This means saving water and disinfectant.
- Use purification mechanisms that allow to conserve water in optimal conditions for long periods of time.
- Combine the use of air and water when cleaning the filters. Use an automatic pool cleaner.
- Frequently review the installation: it will allow you to detect leaks and repair them faster.
- If you have a shower next to your pool, it is convenient that it is equipped with an automatic push button.
- THE CHALLENGE AND YOU
- Close the stopcock slightly. You will not appreciate the difference and you will save a large amount of water directly.
- Install in water saving taps.
- Repair the taps if you detect leaks.
- Please remember to perform periodic maintenance to look for leaks.
Click here to download the document here.



In your home

BECAUSE SAVINGS BEGINS FROM HOME
The effort of all is key in order to take care of our water tomorrow. From the entity we want to teach you how to make your home a more efficient, economical and sustainable place.
-
TOILET
- Close tap while soaping your hands, brushing your teeth or shaving. | Savings 12 l/min.
- Shower yourself instead of bathing and close the tap while soaping. | Savings 150 litres.
- Use double load tanks to flush only the needed amount of water. | Savings 5O %.
- Place a bin in the bathroom to avoid throwing garbich to the toilet. | Savings 6-12 l/min.
- Use recipients while you wait for the hot water to come out in the shower and use this water to water the plants. | Savings 2-8 l/min.
- KITCHEN
- Full the washingmachine up and use the appropiate program. Remember that washing-machines use the same amount of water when they are half full. | Savings 30 litres.
- Unfreeze food in the fridge. Don't do it under water. You'll save water and you'll win flavour. | Savings 12 litres.
- Buy efficient appliances. You'll save water and energy. | Savings 40 %.
- Place a jug in the fridge instead of letting the water run. You'll always have cold water without wasting it. | Savings 12 l/min.
- Reuse the water used in jugs, to boil eggs, or clean vegetables to water your plants. You'll be giving them nutrients and they will grow healthier.
- Use the dishwasher as full as possible and if you do the dishes by hand, never leave the water running. | Ahorro 30 litres.
- THE CHALLENGE AND YOU
- Close slightly the stopcock. You won't really notice the difference and you'll be saving a big amount of water every day.
- Install water economising devices in your taps, showers and toilets.
- Fix your taps if you detect a leak.
- Please, remember to do regular maintenance to look for leaks in your facility.
Click here to download the document here.



In your company

COMMITTED TO THE ENVIRONMENT
The commitment of companies is essential in order to overcome the environmental challenges that the future poses for us. Here you will find several tips that will help your company make responsible use of water.
- KITCHEN
- Close the taps when you don't use them.
- Buy efficient appliances. You'll save water and energy.
- Install time switches or sensors in the taps of your facility.
- TOILET
- Close the taps when you don't use them.
- Install double-flush toilets and with a 6 litre capacity.
- Place a bin in the bathroom to avoid throwing garbich to the toilet.
- INDOORS
- Instead of water, use vacuum cleaner and brushes to clean.
- Install air conditioning and if you use water refrigerating system please ckeck that the system is closed.
- SPORT FACILITIES
- Install time switches or sensors in the taps of your facility.
- THE WATER CHALLENGE AND YOU
- Close slightly the stopcock. You won't really notice the difference and you'll be saving a big amount of water every day.
- Install water economising devices in your taps, showers and toilets.
- Fix your taps if you detect a leak.
- Please, remember to do regular maintenance to look for leaks in your facility.
Click here to download the document here.



In your community

SAVING IN YOUR COMMUNITY
Neighboring communities are the basic unit of coexistence within cities and, therefore, should also be the basic unit of water saving. Discover how to make better use of water in common areas.
- GREEN AREAS
- Design a watering system according to your garden needs.
- Chose native plants so they won't need so much water to grow.
- Install an elemental watering network with cisterns or ponds that don't need pumping systems.
- Take advantage of rain water, oplace temporary basins in the tree base and you'll avoid water leaks.
- Don't water the plants in the central hours of the day to avoid water steaming.
- Use automatic drop-watering systems.
- When you water through a sprinkling system, design correctly the position of the sprinklers and the area that they cover.
- POOL
- Cover the pool without draining it in those months that you don't use it and connect the purification system every ten days to conserve the water during years.
- Install a closed purification system.
- Install time switchers or sensors in the taps.
COMMON AREAS
- Instead of water try using vacuum cleaners and cleaning brushes.
- Install air conditioning and if you use water refrigerating system please ckeck that the system is closed.
- SPORT FACILITIES
- Install time switchers or sensors in the taps.
- THE WATER CHALLENGE AND YOU
- Close slightly the stopcock. You won't really notice the difference and you'll be saving a big amount of water every day.
- Install water economising devices in your taps, showers and toilets.
- Fix your taps if you detect a leak.
- Please, remember to do regular maintenance to look for leaks in your facility.
Click here to download the document here.



In your garden

TAKE ADVANTAGE TO YOUR GREEN SPACES
Gardens and green spaces are our oasis in the city and help us to mantain a sporty and healthy lifestyle. Learn to take advantage of water in your green area with these tips.
- DESIGN YOUR GARDEN EFFICIENTLY
- Know the microclimate of your garden and select the plants that adapt to it.
- Group the plants according to their water consumption to facilitate the efficiency of the irrigation system.
- Choose native plants, in this way you will only need a small contribution of water in the warm months.
- Use cover plants or substitute coats of traditional grass.
- Try to cover with padded areas without shade to avoid evaporation of water.
- Try to protect the garden from the wind. By means of windbreaks you will avoid that part of the water used by the watering will be lost.
- In case of having grass, try that the cutting height is around 5 centimeters to maintain an adequate degree of humidity in the area of ¿¿the root.
- Reduce the use of fertilizers to reduce the demand for water.
- Design the garden with the least possible grass surface because the consumption of maintenance water is very high. A good alternative may be the installation of artificial turf.
- WATERING SYSTEM
- Design an irrigation system according to the needs of your garden.
- Install an elemental irrigation network with tanks or ponds that do not depend on pumping systems.
- Take advantage of rainwater; Place tree stands at the base of the trees and you will avoid water leaks.
- Do not water in the central hours of the day, when the temperatures are higher, to avoid the evaporation of water.
- Use automatic drip irrigation systems to water trees and shrubs.
- Use the propper amount of water for each type of plant and avoid runoff.
- Provides irrigation close to the roots of the plants.
- When sprinkling by sprinkler, correctly design the position of the sprinklers, their flow and the area they cover.
- Subscribe for free in our service 'No need to water today'. You will receive weather news on your mobile that will help you to know how much water your plants need.
- POOL
- Do not empty the pool during periods of inactivity. Cover it and perform preventive maintenance on a regular basis. The water can be maintained for more than 5 years.
- Install a closed circuit purification system.
- Install timers in the taps of the installation.
- Place a solar cover during the summer to avoid evaporation. This means saving water and disinfectant.
- Use purification mechanisms that allow to conserve water in optimal conditions for long periods of time.
- Combine the use of air and water when cleaning the filters. Use an automatic pool cleaner.
- Frequently review the installation: it will allow you to detect leaks and repair them faster.
- If you have a shower next to your pool, it is convenient that it is equipped with an automatic push button.
- THE CHALLENGE AND YOU
- Close the stopcock slightly. You will not appreciate the difference and you will save a large amount of water directly.
- Install in water saving taps.
- Repair the taps if you detect leaks.
- Please remember to perform periodic maintenance to look for leaks.
Click here to download the document here.

Video tips
Reuse water from lunch
Remember to use the water left from lunch to water the plants.
Put a jug of water in the fridge
Remember no to let the water run from the tap. Put a jug of water in the fridge.
Don't use the toilet as a garbich bin
Remember not to use the toilet as a garbich bin. You'll save between 6 and 12 litres of water every time you flush.
Use the dishwasher when is full
Remember using the dishwasher only when is full. You'll save 73 litres of water.
Fix the taps that leak
Remember fixing the taps that leak. You'll save an average of 170 litres per month.
Shower instead of taking a bath
Remember to have a shower instead of a bath. You'll save up to 150 litres of water every time.
Use double load flush
Remember to use double load flush and use only the amount of water that you really need.
Close the tap while you brush your teeth
Remember to close the tap while you brush your teeth. You'll save up to 12 litres per minute.
Close slightly the water stopcock
Remember to close slightly the water stopcock. You won't really notice it and you'll save a great amount of water everyday.
DOMESTIC WASTE
WET WIPES ALWAYS IN THE BIN
Wipes have become a great threat to treatment plants and sanitation networks. Unlike what is indicated on some containers, they are not disposable, as their fabric is made up of synthetic fibers that cannot be disintegrated, leading to bottlenecks in the sanitation network. Thus, once used, throw the wipes in the trash bin.
Do you know why they should never be thrown to the WC?
- Because its composition is a mixture of synthetic fibers that cannot be disintegrated.
- Because they can cause blockages in the pipes of your home and in the sanitation networks. In the worst case, they can render the treatment plants inoperative.
- Because they are not biodegradable or disposable; At least not at all. If they do break down, they don't break down in the time it takes to get to the waste water treatment stations.
- Because they can cause significant environmental damage, especially in aquatic ecosystems, if they end up reaching rivers.

STRIPS, STICKS, COMPRESSES, MASKS...ALSO TO THE BIN
Sadly, it's not just about wet wipes. There are many other waste that irresponsibly ends up in the toilet, instead of doing it in the bin or garbage bin: plasters, compresses, cottons, masks, condoms or cotton swabs are just some examples. The accumulation of all of them in the treatment plants, from where they have to be removed, ends up generating a mass of unpleasant and environmentally damaging waste.

EASY GUIDE TO LOOKING AFTER OUR RIVERS
Every day a multitude of solid waste arrives at our WWTP, which can clog the pipes or even render these treatment plants inoperative, which entails a risk to the environment. Preventing it is up to us.
Download guide (Spanish)
What is the water footprint?

The water is not only used to drink and wash, but it is also essential to manufacture everything that surrounds us. By producing any food or product we leave a mark on the planet we call "water footprint".
Learn with "Matilda and her magic sprinkler" everything that water is capable of doing for us. It depends on us whether our footprint is greater or lesser.

Apples water footprint
Water is necessary in the production of all food. But have you ever thought how much water is used to obtain each of them? An apple, for example, needs 125 liters of water.
Check the water footprint of some other foods in our diet.


Jeans water footprint

A simple potato, a pair of trousers, a mobile phone, a computer ... everything needs water for its manufacture, that's why we must take care of it and make responsible use of it.
Discover what is the level of consumption essential for the production of these accessories and textile products.

Paper water footprint
Making a sheet of paper would be impossible if 10 liters of water had not been used in its manufacture. Can you imagine how many liters of water are needed to produce a notebook or a book?
Discover other data on the water footprint in other utensils and objects.



10 COMMITMENTS AS CLEAR AS MADRID'S WATER
As we want to speak to you clearly and offer you more solutions for your needs, we have taken another step in our relationship with you. We assume 10 commitments with which to continue providing you with a quality, fair and transparent service. 10 commitments as clear as the water of Madrid.
CANAL IN 60 SECONDS
The care of our rivers begins in thewaste water treatment plants and continues in our laboratory in Majadahonda, where we analyze the water that we return to the rivers. Julio Rodrigo explains what the analysis of treated waste water consists of and why it is so important for the environment.
COMMITED TO SUSTAINABILITY
In 2021, the year of our 170th anniversary, we promoted environmental care from all our activities. This year, we continue working to keep guaranteeing the water supply, contributing to the protection and improvement of the environment, the promotion of the circular economy and the sustainability of the region.