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Privacy policy and cookies

PRIVACY POLICY

Canal de Isabel II, S.A (hereinafter Canal de Isabel II), with registered address in Madrid (28003), Calle de Santa Engracia 125, informs the user of this web page, by means of the present privacy policy, of the processing and uses to which the personal data (hereinafter personal data) that the user may provide though this Website and/or its personal data collection forms and/or through one of the means of contact.

A user is considered to be a person of at least 18 years of age who accesses, browses and/or uses the Website and can provide personal data through the same and/or through its forms and/or the aforementioned means of contact.

Nevertheless, certain functions offered by Canal de Isabel II (such as the Virtual Office), provide their own privacy policy in which there will be specific provisions relating to the same. In view of the foregoing, when accessing said functions and/or requested services, the user should read the applicable corresponding privacy policy.

Canal de Isabel II has adopted the legally required levels of data protection security, and seeks to other means and additional technical measures to avoid the loss, misuse, alteration, unauthorised processing and/or access and/or theft of personal data that may be provided to Canal de Isabel II. More specifically, Canal de Isabel II uses SSL (Secure Socket Layer) security systems which, through encryption systems and/or certificates, permit the verification of the authenticity of the Website from where the user's personal data are collected, as well as the integrity and confidentiality of their personal data during its transmission. Notwithstanding the foregoing, the user should be aware that Internet security measures are not unassailable.

To provide personal data, the user must be over 18 years of age and guarantee that the personal data provided to Canal de Isabel II are true and up to date. In this regard, the user should inform Canal de Isabel II of any modification of the same.

It is forbidden to provide personal data of third parties without the user having previously informed them of the considerations included in the privacy policy and the legal information of this Website, and without having obtained the prior express consent of these third parties to provide their personal data for the intended purposes.

In this respect, users who fail to comply with said obligations shall be liable for the damages that may be incurred as a consequence of such.

Canal de Isabel II reserves the right to modify, update and improve the present privacy policy. The access and use of the Website by the user imply the acceptance of the changes that may have been made in the present privacy policy. Therefore, it is recommended that users take time to review it periodically.

Below, information is provided for users about the applicable aspects of each one of the forms or tools through which they may provide personal data:

Desplegables legales

Privacy policy applicable to the form to register for the “No need to water today” service

desplegable

1. The controller

Canal de Isabel II with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email contacto@canaldeisabelsegunda.es is the controller of the processing of data provided via this form.

2. Purpose

The personal data provided and/or processed through this form shall be used and/or processed for the referral of messages related to irrigation systems in the indicated locality. The personal data shall also be used for the reference of information related to the rational and efficient use of water (conveyance, distribution, sewage, purification and/or recycling).

Canal de Isabel II will retain personal data while deregistration from the service “No need to water today" has not been applied for, and the time established by law to address the possible responsibilities that may have arisen has not elapsed.

3. Legal standing

The purpose of the processing of personal data provided through this form is the adoption of the necessary measures for the provision of the service “No need to water today" and the referral of information on a responsible use of water.

In fulfilment of the Canal de Isabel II’s obligation to encourage the rational and efficient use of water and to carry out a correct management of the water resources, so that the human right to water is made possible, we will send users information and recommendations.

The personal data marked with an asterisk (*) are mandatory. In the event personal data are not provided, Canal de Isabel II will not be able to render the requested service.

4. Recepients

Canal de Isabel II will not facilitate personal data provided in this form to third parties unless there is a legal obligation to do so, as may be the case of communication with law enforcement forces and bodies, courts and tribunals and/or other organisations and public administrations.

5. Rights

The following rights may be exercised before Canal de Isabel II:

  • Access to personal data, so that Canal de Isabel II confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.

  • Correction of inaccurate personal data.

  • Deletion of personal data when one of the circumstances provided for in the legislation is met.

  • Restriction of personal data processing when one of the conditions indicated in the standards is fulfilled. In such a case, Canal de Isabel II shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.

  • Objection to the processing of personal data, when one of the circumstances provided for in the legislation is met. In such cases, Canal de Isabel II shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.

  • Portability of personal data, to transfer them to another data controller when one of the circumstances provided for in the legislation is met.

 

The rights to the restriction of personal data processing and portability of personal data shall take effect beginning 25 of May.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “LOPD,” or send an email to derechoslopd@canaldeisabelsegunda.es. For further information regarding your rights, the holder of the data can visit the web page of the Agencia Española de Protección de Datos (Spanish Data Protection Agency).

In the event that the holder of the data considers Canal de Isabel II to be improperly processing the personal data or that their intentions were not satisfied in matters of exercising their rights, they may present a claim before the Spanish Data Protection Agency.

 

Privacy policy applicable to eh form to enrol in the “Permanent employment opportunities” and “Temporary employment opportunities”

desplegable

Privacy policy applicable to the form to enrol in the “Permanent employment opportunities” and “Temporary employment opportunities” available at https://www.canaldeisabelsegunda.es/web/site/empleo

1. The controller

Canal de Isabel II with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email contacto@canaldeisabelsegunda.es is the controller of the processing of data provided via this form.

2. Purpose

Data provided through this form will be used to manage the user’s candidacy in the personnel selection processes initiated by Canal de Isabel II and/or domestic firms in the Canal de Isabel II group, that the user may consult on this Website.

In this respect, Canal de Isabel II may grant said personal data to the group’s domestic firms for possible contracting of personnel.

The personal data supplied shall be retained personal data while the user has not requested the deletion of their data and/or communicated their desire to no longer continue in the selection processes of Canal de Isabel II and/or the group’s domestic firms, and while the applicable processing time restrictions have not elapsed. In any case, the user should update their data so that Canal de Isabel II may have up to date information.

3. Legal standing

The legal standing for the processing of personal data that the user provides through this form is the application of precontractual measures with the purpose of carrying out the selection of personnel to employ for Canal de Isabel II and/or the group’s domestic firms.

The assignment of personal data to other domestic firms in the group is based on the given consent of the user and/or adoption of precontractual measures. Withdrawal of this consent will not prevent Canal de Isabel II from processing the personal data for hiring purposes.

The personal data marked with an asterisk (*) are mandatory. In the event that the user does not provide personal data, they will not be eligible to participate in the offered selection processes.

4. Recipients

Personal data provided by users will be reported to other domestic firms in Canal de Isabel II’s corporate group, which users may find on this Website, for the purposes stated in the “Purpose” subsection.

5. Rights

The following rights may be exercised by the user before Canal de Isabel II:

  • Access to personal data, so that Canal de Isabel II confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.
  • Correction of inaccurate personal data.
  • Deletion of personal data when one of the circumstances provided for in the legislation is met.
  • Restriction of personal data processing when one of the conditions indicated in the standards is fulfilled. In such a case, Canal de Isabel II shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.
  • Objection to the processing of personal data, when such processing is carried out because it is necessary to perform a task carried out in the public interest or in the exercise of public authorities, or because it is necessary to fulfil legitimate interests pursued by Canal de Isabel II or by a third party. In such cases, Canal de Isabel II shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.
  • Portability of personal data, to transfer them to another controller of the processing when such processing is based on the consent, a contract or is conducted by automated means.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “LOPD,” or send an email to derechoslopd@canaldeisabelsegunda.es. For further information regarding your rights, the holder of the data can visit the web page of the Spanish Data Protection Agency (Agencia Española de Protección de Datos).

In the event that the holder of the data considers Canal de Isabel II to be improperly processing the personal data or that their intentions were not satisfied in matters of exercising their rights, they may present a claim before the Spanish Data Protection Agency.

 

Privacy policy applicable to data provided via email

desplegable
Privacy policy applicable to data provided via email:

1. The controller

Canal de Isabel II, S.A. (hereinafter CANAL) with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email clientes@canaldeisabelsegunda.es is the controller of the processing of data provided via this form.
For concerns regarding data protection, please contact the Data Protection Officer at: privacidad@canaldeisabelsegunda.es

2. Purpose

Data provided by the user via email will be used to take care of users’ requests and to submit the corresponding response, when applicable. The personal data provided shall be retained during the time required to properly handle the request, suggestion, user’s comments, submit the response and/or manage any proceedings should they arise.

CANAL will retain users’ personal data while the legally established period to take care of possibly liabilities that may arise during the data processing and/or liabilities derived from the request and measures taken or until there has been a request to object or delete them, if necessary, has elapsed.

3. Legal standing

The legal standing for the processing of personal data that the user provides via email is the application of precontractual measures to take care of requests, suggestions, users’ comments and manage its processing and the contact submitted through email.

4. Recipients

CANAL uses collaborative services from companies providing computer services, information storage, customer service telephone management, etc. In some cases, it may involve an international data transfer which, in any case, would be covered by the European Commission’s Decisions or the adoption by means of adequate safeguards and would always be limited to the rending of services carried out by our providers on behalf of CANAL. Up to date information and additional details upon written request to the Data Protection Officer may be consulted online at: http://www.canaldeisabelsegunda.es/web/site/cesiones-de-datos.

5. Rights

Users may exercise the following rights before CANAL:

  • Access to personal data, so that CANAL confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.•
  • Correction of inaccurate personal data.
  • Deletion of personal data when one of the circumstances provided for in the legislation is met.
  • Restriction of personal data processing when one of the conditions indicated in the standards is fulfilled. In such a case, CANAL shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.
  • Objection to the processing of personal data, when one of the circumstances provided for in the legislation is met. In such cases, CANAL shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.
  • Portability of personal data, to transfer them to another Data Controller when one of the circumstances provided for in the legislation is met.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “RGPD/DERECHOS,” or send an email to privacidad@canaldeisabelsegunda.es.

 

Privacy policy applicable to the personal data provided in order to contact Canal de Isabel II

desplegable

Privacy policy applicable to data provided in the “Contact Us” form, available at https://www.canaldeisabelsegunda.es/fwCom/

1. The controller

Canal de Isabel II, S.A. (hereinafter CANAL) with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email clientes@canaldeisabelsegunda.es is the controller of the processing of data provided via this form.
For concerns regarding data protection, please contact the Data Protection Officer at: privacidad@canaldeisabelsegunda.es

2. Purpose

The personal data provided will be used to manage and process submitted queries, requests, and comments and to process their replies. CANAL will retain users’ personal data while the legally established period to take care of possibly liabilities that may arise during the data processing and/or liabilities derived from the request and measures taken or until there has been a request to object or delete them, if necessary, has elapsed.

3. Legal standing

The legal standing or legal grounds which justify the processing of personal data provided through this form is the application of contractual and precontractual measures.

The legal standing or legal grounds which justify the processing of personal data provided for the referral of information regarding services we render related to the integrated water cycle is the legitimate interest.

If making the query through the contact form, personal data marked with an asterisk (*) are mandatory. In the event they are not provided, Canal de Isabel II will not be able to attend to the request.

4. Recipients

CANAL uses collaborative services from companies providing computer services, information storage, customer service telephone management, etc. In some cases, it may involve an international data transfer which, in any case, would be covered by the European Commission’s Decisions or the adoption by means of adequate safeguards and would always be limited to the rending of services carried out by our providers on behalf of CANAL.

Up to date information and additional details upon written request to the Data Protection Officer may be consulted online at: http://www.canaldeisabelsegunda.es/web/site/cesiones-de-datos.

Apart from the aforementioned cases, CANAL will not facilitate personal data provided in this form to third parties unless there is a legal obligation to do so, as may be the case of communication with Law enforcement forces and agencies, courts and tribunals and/or other organisations and public administrations with competencies. For example, reporting data to the Canal de Isabel II Public Body for the exercise of administrative authorities recognized in the applicable standards that may be consulted on our web page. In any case, assignees may be consulted at: http://www.canaldeisabelsegunda.es/web/site/cesiones-de-datos

5. Rights

Users may exercise the following rights before CANAL:

  • Access to personal data, so that CANAL confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.
  • Correction of inaccurate personal data.
  • Deletion of personal data when one of the circumstances provided for in the legislation is met.
  • Restriction of personal data processing when one of the conditions indicated in the standards is fulfilled. In such a case, CANAL shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.
  • Objection to the processing of personal data, when one of the circumstances provided for in the legislation is met. In such cases, CANAL shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.
  • Portability of personal data, to transfer them to another Data Controller when one of the circumstances provided for in the legislation is met.


To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “RGPD/DERECHOS,” or send an email to privacidad@canaldeisabelsegunda.es.


For further information regarding his/her rights, the holder of the data can visit the web page of the Spanish Data Protection Agency (Agencia Española de Protección de Datos). In the event that the holder of the data considers Canal de Isabel II to be improperly processing the personal data or that their intentions were not satisfied in matters of exercising their rights, they may present a claim before the Spanish Data Protection Agency.

6. Source of data

Personal data must be provided by the holder of the same. If another person’s data is provided, there must be express and duly authorized consent to provide them to CANAL and information regarding the data protection of their data must be provided to the holder of the same.

 

Privacy policy in order to carry out queries in the transparency mailbox

desplegable

1. The controller

Canal de Isabel II, S.A. (hereinafter CANAL) with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email clientes@canaldeisabelsegunda.es is the controller of the processing of data provided via this form.

For concerns regarding data protection, please contact the Data Protection Officer at: privacidad@canaldeisabelsegunda.es

2. Purpose

Data provided by users through the transparency mailbox form will be used to process requests for access to public information and the reply may be submitted to the user that, when applicable, may proceed just as the referral of information regarding the rational and efficient use of water throughout its whole cycle.

CANAL will retain users’ personal data while the user does not apply for a withdrawal of registration, the legally established period to take care of possibly liabilities that may arise during the data processing and/or liabilities derived from the request and measures taken or until there has been a request to object or delete them, if necessary, has lapsed.

3. Legal standing

The legal standing for the processing of personal data that the user provides via the form made available for the realisation of queries in the transparency mailbox is the application of precontractual measures to take care of and process the user’s request.

The referral of information related to the rational and efficient use of water throughout its whole cycle is based on the legitimate interest of Canal de Isabel II to do so, thus contributing to the compliance of its quality and environmental policy.

The personal data marked with an asterisk (*) are mandatory If the user does not provide this data, Canal de Isabel II will be unable to take care of their request.

4. Recipients

CANAL uses collaborative services from companies providing computer services, information storage, customer service telephone management, etc. In some cases, it may involve an international data transfer which, in any case, would be covered by the European Commission’s Decisions or the adoption by means of adequate safeguards and would always be limited to the rending of services carried out by our providers on behalf of CANAL. Up to date information and additional details upon written request to the Data Protection Officer may be consulted online at: http://www.canaldeisabelsegunda.es/web/site/cesiones-de-datos.

Apart from the aforementioned cases, CANAL will not facilitate personal data provided in this form to third parties unless there is a legal obligation to do so, as may be the case of communication with Law enforcement forces and agencies, courts and tribunals and/or other organisations and public administrations with competencies. For example, reporting data to the Canal de Isabel II Public Body for the exercise of administrative authorities recognized in the applicable standards that may be consulted on our web page. In any case, assignees may be consulted at: http://www.canaldeisabelsegunda.es/web/site/cesiones-de-datos

5. Rights

Users may exercise the following rights before CANAL:

  • Access to personal data, so that CANAL confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.
  • Correction of inaccurate personal data.
  • Deletion of personal data when one of the circumstances provided for in the legislation is met.
  • Restriction of personal data processing when one of the conditions indicated in the standards is fulfilled. In such a case, CANAL shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.
  • Objection to the processing of personal data, when one of the circumstances provided for in the legislation is met. In such cases, CANAL shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.
  • Portability of personal data, to transfer them to another Data Controller when one of the circumstances provided for in the legislation is met.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “RGPD/DERECHOS,” or send an email to privacidad@canaldeisabelsegunda.es.

For further information regarding your rights, the holder of the data can visit the web page of the Spanish Data Protection Agency (Agencia Española de Protección de Datos). In the event that the holder of the data considers that CANAL is not properly processing the personal data or that their intentions were not satisfied in matters of exercising their rights, they may present a claim before the Spanish Data Protection Agency.

6. Source of data

Personal data must be provided by the holder of the same. If another person’s data is provided, there must be express and duly authorized consent to provide them to CANAL and information regarding the data protection of their data must be provided to the holder of the same.

Data requested in the form are required for the rendering of services, and must be accurate and up to date.

 

 

Privacy policy applicable to the form to make comments on the blog

desplegable

1. The controller

Canal de Isabel II with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email contacto@canaldeisabelsegunda.es is the controller of the processing of data provided via this form.

2. Purpose

Personal data provided and/or processed through this form will be used to process and manage comments on the blog, publish them along with the provided nick/name and measure service quality.


Canal de Isabel II will retain the personal data as long as the comment remains published on the Site. Furthermore, Canal de Isabel II will retain the personal data as long as the legally established time period to take care of possible liabilities that may arise has lapsed.

3. Legal standing

The purpose of the processing of personal data provided through this form is the application of the necessary measures for the publication of the comment together with the nick/name provided and measure the service quality and consent.

The communication to improve the usability and service quality is based in the legitimate interest to improve the same.

The personal data marked with an asterisk (*) are mandatory If they are not provided, the comment will not be posted.

4. Recipients

As noted in the table of basic information for data protection, any person who accesses the log may see the nick/name included in the form and that it may be published together with the provided comment.


Apart from the foregoing, Canal de Isabel II will not facilitate personal data provided in this form to third parties unless there is a legal obligation to do so, as may be the case of communication with State security forces and bodies, courts and tribunals and/or other organisations and public administrations.

5. Rights

The following rights may be exercised before Canal de Isabel II:

  • Access to personal data, so that Canal de Isabel II confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.
  • Correction of inaccurate personal data.
  • Deletion of personal data when one of the circumstances provided for in the legislation is met.
  • Restriction of personal data processing when one of the conditions indicated in the standards is fulfilled. In such a case, Canal de Isabel II shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.
  • Objection to the processing of personal data, when one of the circumstances provided for in the legislation is met. In such cases, Canal de Isabel II shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.
  • Portability of personal data, to transfer them to another data controller when one of the circumstances provided for in the legislation is met.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “LOPD,” or send an email to privacidad@canaldeisabelsegunda.es. For further information regarding his/her rights, the holder of the data can visit the web page of the Agencia Española de Protección de Datos (Spanish Data Protection Agency).

In the event that the holder of the data considers Canal de Isabel II to be improperly processing the personal data or that their intentions were not satisfied in matters of exercising their rights, they may present a claim before the Spanish Data Protection Agency.

 

Complete personal data protección information for persons who request to visit the Canal de Isabel II, S.A. facilities

desplegable

1. Data controller

Canal de Isabel II, S.A. (hereinafter CANAL) with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email clientes@canaldeisabelsegunda.es is the controller of the processing of data provided via this form. For concerns regarding data protection, please contact the Data Protection Officer at: privacidad@canaldeisabelsegunda.es

2. Purpose

Personal data provided to use will be used to process requests to visit the CANAL facilities, as well as to ensure the security of visitors, our facilities, and the personnel who work in the same.

CANAL will retain users’ personal data while the legally established period to take care of possibly liabilities that may arise during the data processing and/or liabilities derived from the request and measures taken or until there has been a request to object or delete them, if necessary, has lapsed.

Likewise, personal data will be retained for a minimum of 18 months from the time they are provided for the purpose of carrying out internal statistical analyses about the use of the facilities and users who access them (profiles of users and/or organisations that visit, types of the most visited facilities, registered incidents, etc.)

3. Legal grounds or standing 

The legal grounds or standing which justify the processing of personal data provided through this form is the application of contractual and precontractual measures and the compliance with regulations in force regarding safety and risk prevention.

4. Recipients

CANAL uses collaborative services from companies providing computer services, information storage, customer service telephone management, etc. In some cases, it may involve an international data transfer which, in any case, would be covered by the European Commission’s Decisions or the adoption by means of adequate safeguards and would always be limited to the rendering of services carried out by our providers on behalf of CANAL. Up to date information and additional details upon written request to the Data Protection Officer may be consulted online at: http://www.canaldeisabelsegunda.es/web/site/cesiones-de-datos.

Apart from the aforementioned cases, CANAL will not facilitate personal data provided in this form to third parties unless there is a legal obligation to do so, as may be the case of communication with State security forces and bodies, courts and tribunals and/or other organisations and public administrations. In any case, assignees may be consulted at: http://www.canaldeisabelsegunda.es/web/site/cesiones-de-datos

5. Rights

Users may exercise the following rights before CANAL:

  • Access to personal data, so that CANAL confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.
  • Correction of inaccurate personal data.
  • Deletion of personal data when one of the circumstances provided for in the legislation is met.
  • Restriction of the processing of personal data when one of the conditions indicated in the standards is fulfilled. In such a case, CANAL shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.
  • Objection to the processing of personal data, when one of the circumstances provided for in the legislation is met. In such cases, CANAL shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.
  • Portability of personal data, to transfer them to another Data Controller when one of the circumstances provided for in the legislation is met.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “RGPD/DERECHOS,” or send an email to privacidad@canaldeisabelsegunda.es.

For further information regarding his/her rights, the holder of the data can visit the web page of the Spanish Data Protection Agency (Agencia Española de Protección de Datos). In the event that the holder of the data considers that CANAL is not properly processing the personal data or that their intentions were not satisfied in matters of exercising their rights, they may present a claim before the Agencia Española de Protección de Datos (Spanish Data Protection Agency).

 

 

COOKIE POLICY

Cookies (files downloaded to the user's computer when they access certain websites) are used, among other things, to store and recover data regarding the user's browsing habits or device, allowing for the user to the recognized and to improve the services rendered depending on the information obtained through the same.

This Website currently uses own (those which are sent to the user's device from a system or domain managed by Canal de Isabel II, S.A. and from which the requested service is rendered to the user) and third party cookies (those which are sent to the user's device from a system or domain that is not managed by Canal de Isabel II, S.A., but rather by an entity that handles the obtained data via cookies) in order to improve the offered services. 

The Website also uses session (those designed to gather and store data while the user accesses a web page) and persistent cookies (those in which data is stored on the device and may be accessed and processed during a specific period of time by the controller of the cookie). 

In particular, the following types of cookies are used:

 

OWN COOKIES

• Technical cookies

They allow you to browse the Website and make use of its different options and services.

Name Domain Controller Expiry Purpose
JSESSIONID www.canaldeisabelsegunda.es First party Per session Identify session
canaldeisabelsegunda www.canaldeisabelsegunda.es First party One year from the setting or update Obtaind the informed consent of the user for the use of cookies
COOKIE_SUPPORT www.canaldeisabelsegunda.es

First party

One year from the setting or update

Identify if the user supports cookies
LFR_SESSION_STATE_20120 www.canaldeisabelsegunda.es

First party

Per session  

 

• Personalisation cookies

These cookies allow the user to access the service with some present or userdefined general features on the device according to a series of criteria in the user's device.

Name Domain Controller Expiry Purpose
GUEST_LANGUAGE_ID www.canaldeisabelsegunda.es First party One year from the settings or update Identify language preferences


THIRD PARTY COOKIES

• Analytical cookies

These cookies are used to count the number of users accessing the services and to measure and perform a statistical analysis of the use of the services. In particular, this web paga uses Google Analytics service, whose cookies differentiate users and allow tracking by the Google Analytics platform, and it also user and session variables.

Google Analytics is a service provided by Google, Inc. with address in the United States and headquartered in 1600 Amphitheatre Parkway, Mountain View, California 94043. The information obtained by the cookies will be transmitted, processed and stored by Google on their United States servers under the terms set out on the Google.com website. Google may transfer this information to third parties if required to do so by law or when these third parties process the information on behalf of Google. Further information on Google cookies and Google Analytics can be found at the following addresses https://www.google.com/polices/technologies/types/ and https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?

Notwithstanding the provisions set out below regarding the option of disabling, blocking or removing the cookies on your device, Google has developed a plugin that you can install on your browser if you do not want to be tracked by their cookies, which you can access at https://tools.google.como/dlpage/gaoptout?hl=es

Name Domain Controller Expiry Purpose
_ga canaldeisabelsegunda.es Third party (Google) 2 years Used to identify users
_gat canaldeisabelsegunda.es

Third party (Google)

10 minutes Used to limit the percentage of requests
_gid canaldeisabelsegunda.es

Third party (Google)

24 hours Used to identify users
__utma canaldeisabelsegunda.es

Third party (Google)

Two years from the setting or update Used to identify users and sessions. The cookie is created when the JavaScript library is launched and there is no _utma cookie. The cookie is updated wheneever data is sent to Google Analytics.
__utmt canaldeisabelsegunda.es

Third party (Google)

10 minutes Used to limit the percentage of requests
__utmb canaldeisabelsegunda.es Third party (Google) 30 minutes from the setting or update

 Used to determine new sessions or visits. The cookie is created when the JavaScript library is launched and there is no _utma cookie. The cookie is updated whenever data is sent to Google Analytics.

__utmc canaldeisabelsegunda.es

Third party (Google)

End of browser session Not used on ga.js. it is set up to interact with urchin.js. Previosusly, this cookie acted with the cookie _utmb to determine whether the user was in a new session or visit.
__utmz canaldeisabelsegunda.es Third party (Google) Six months from the setting or update It stores the traffic source or campaign that explains how the user got to the site. The cookie is created when the JavaScript library is launched and it is updated whenever data is sent to Google Analytics.
__utmv canaldeisabelsegunda.es Third party (Google) Two years from the setting or update Used to store visitor custom variables data. This cookie is created when a programmer uses the method _setCustomVar with a visitor custom variable. It was also used for the deprecated method_setVar. The cookie is sent to Google Analytics.

 

• Advertising cookies and behavioural targeting (Google Captcha).

They allow the advertising space included on the Canal de Isabel II, S.A. website and/or the person in charge of the cookie or whoever the person in charge designates, to be managed. Specifically, this webpage uses the Google Captcha cookie stated below.

More information about Google cookies can be found at the following address https://www.google.com/policies/technologies/types/

Name Domain Controller Expiry Purpose
NID google.es Third party (Google) 6 months from the installation/update  They allow information to be stored about the content viewed by the user in order to display advertising that is relevant to the viewed content.
CONSENT google.es Third party (Google) 20 years from the installation/update They allow information to be stored about the content viewed by the user in order to display advertising that is relevant to the viewed content.

 

Through browsing the website, the user agress to let the gathered data be processed for the purposes mentioned above.

habilitado o deshabilitado

HOW TO ENABLE AND DISABLE COOKIES AND SIMILAR RESOURCES

The user of the website may accept or reject the cookies by changing their browser options. There are also plugins or tools third parties that help with this task. Below is a list of instuctions on how to proceed with the main web browsers, as well as the extensions that can be usefull for this purpose:

 

Google Chrome 47.0.2526.106

Click on the Chrome menu which can be found in the browser's toolbar.
Select “Settings”.
Under “Settings”, click on “Show advanced settings…”.
Under “Privacy”, click on the button “Content settings…”
Under “Cookies”, you can prevent the storage of third-party cookies and make a list of allowed exceptions and sites.

Additionally, by clicking on “All cookies and site data…”, the list of all the cookies is displayed and you can see and delete those that are saved on the browser.

For further information, please consult Google support or Help in the browser.
https://support.google.com/accounts/answer/61416?hl=es

Extensions:
We would like the advise you that for Google Chrome, in addition to the above there is also an extension called “Vanilla Cookie Manager”, that allows you to manage cookies in a more specific way.

 

Mozilla Firefox 43.0.4

In the tools menu, select “Options”.
Select the “Privacy” panel.
In the “History”, selection “Use custom settings for history”.
This will show cookie options and users may choose to activate or deactivate them by ticking the corresponding box.

Another option is to click the “Exceptions…”, button which allows the user to create a list of permitted sites and exceptions.

For futher information, please consult Mozilla support or Help in the browser.
https://support.mozilla.org/t5/Cookies-y-cach%C3%A9/Habilitar-y-deshabilitar-cookies-q ue-los-sitios-web-utilizan/ta-p/13811

Extensions:
In addition to the foregoing, if users wish to have complete control over cookies, the “Cookies Manager+” plug-in for Firefox allows users to edit, import and export them, among other things.

 

Internet Explorer 11

To block or allow sites:
Click on Settings.
Select “Internet Options”.
Click on the “Privacy” tab and then on “Sites”, where you can create a list of sites which will define which sites are allowed to save browsing data and which are not.

To manage cookies manually:
1. Click on the Internet Explorer toolbar located in the upper right cornet.
2. Select 'Internet Options'.
3. Click on the “Privacy” tab and then on the “Advanced” option. In said option, users may manage cookies without having to remember in which sites they're allowed and in which tey are not.

For further information, you can consult Microsoft support or you browser's Help section.
https://support.microsoft.com/es-es/help/17442/windows- internet-explorer- delete-manage-cookies

Extensions:
In addition to the above, we would like to advise you that if you want to have more specific control over the cookies that are managed in the Internet Explorer cache, there is also the extension “No more cookies”.

 

Microsoft Edge

1. Go to “Options” y select “Settings”.
2. Tap “See Advanced Settings”.
3. In the Cookies section, you will have three options: block all cookies, block only thrid-party cookies or don't block cookies. Choose the option you want.

For futher information, please consult Microsoft support or Help in the browser. https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy

 

Safari browser 9.0

1. Click on “Settings”, located in the upper right corner.
2. From the drop-down menu, select “Preferences” and click on “Privacy”.
3. Select the option you want from the section “Block cookies”.
4. If you click on “Details”, you can view the cookies that are stored in the browser.

For futher information, you can consult Apple Support or your browser's Help section. https://support.apple.com/es-es/HT201265

 

PC Browser:

https://support.apple.com/es-es/guide/safari/manage-cookies-and-website-data-sfri11471

 

Mobile:

https://support.apple.com/es-es/HT201265

 

Opera

1. Click on the Opera menu.
2. Select “Settings” from the menu.
3. Then, click on “Privacy and safety”.
4. In the “Cookies” section, users can select what to do with cookies from websites, including block thrid party cookies and site data.

In addition, if you click on “Manage exceptions…” you can create a list of site exceptiones and allowed sites.

For further information you can consult Opera support or your browser's help section.
http://help.opera.com/Mac/12.10/es-LA/cookies.html

Eliminar cookies

PLUG-IN TO DISABLE THE USE OF BROWSING DATA BY GOOGLE

Google uses browsing data to later use for things such as the advertisements that the browser shows the user, for example. This feature is enabled by default in all browsers, but if a user wishes to disable it, Google offers a plug-in for all browser to disable Google's use of browsing data. This tool is available from the website https://tools.google.com/dlpage/gaoptouty and it works for all browsers (Chrome, Internet Explorer, Firefox, Safari and Opera).

This plugin that prevents the use of data by Google Analytics also uses cookies, although if the plugin is not installed and cookies are disabled on the browser, theses cookies will also be preventede from being saved.

HOW TO DELETE INSTALLED COOKIES

If the user wants to remove cookies that are already established on their device, they can do it from their browser. Below are instructions for the major web browsers:

 

Internet Explorer 11

Cick on the Internet Explorer toolbar located in the upper right corner.
Tap or click on “Internet options” and then, under “General”, tap or click on “Remove…”.
Check the “website cookies and data” checkbox and then tap or click “Delete”.

For further information, please consult Microsoft support or help in the browser.
https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

 

Microsoft Edge

Select “Settings” and then tap the button with three lines on it. A drop-down menu will appear to “Delet browsing data”.
From the menu, select the box “saved cookies and web data ” and then select  “Delete”.

For further information, please consult Microsoft support or help in the browser.
https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy

 

Mozilla Firefox 43.0.4

Click on the tool bar menu, select “Options”.
Select the “Privacy” panel.
 Under “History”, tap or click on “Delete cookies individually”.
The Cookies window will open.
Choose “Delete all” to delete all cookies or select the cookies that you want to delete and choose “Delete selected cookies”.

For further information, please consult Microsoft support or help in the browser.
https://support.mozilla.org/es/kb/Borrar%20cookies

 

Google Chrome 47.0.2526.106

Click on the Chrome menu which can be found in the browser's toolbar.
Select “Settings”.
Under “Settings”, click on “Show advanced settings...”.
Under “Privacy”, click on the button “Content settings”, .
Under "Cookies", click on “all cookiess and site data” to open the dialogue window "Site data and cookies".

  • To delete all cookies, click on the button “Remove all”.
  • To remove a specific cookie, hold the mouse over the website that issued the cookie and then cick on the X that appears on the right corner.

For further information, you can consult Google support or your browser's help section.
https://support.google.com/chrome/answer/95647

 

Safari browser 9.0

Click “Settings”, located in the upper right corner.
From the drop-down menu, select “Preferences” and click on “Privacy”.
To remove stored cookies and data, click on “Remove all website data…” or click on “Details” and select one or more websites and click “Remove”.

For further information, you can consult Apple support or your browser's help section.
https://support.apple.com/kb/PH21411?locale=es_ES&viewlocale=es_ES

 

Opera

Click on the Opera menu, Select “Settings” from the menu. Then, click on “Privacy and security”.
To remove all cookies, click on “All cookies and site data…” and then select “Remove all”.

For further information, please consult Opera support or help in the browser. http://help.opera.com/Mac/12.10/es-LA/cookies.html

 

MORE INFORMATION

The user must bear in mind that disabling, blocking or removing cookies can affect the normal operation of the webpage and prevent the correct use of its functionalities.

Canal de Isabel II, S.A. reserves the right to change, update and improve the current cookies policy. The access to and use of this website by the user presupposes the acceptance of any changes that are made to the current cookies policy. Therefore, we recommend that the user regularly reviews the policy so that they know the latest available version and the changes that have been made. 

 

Use of cookies

We use our own and third-party cookies to improve our services. You can obtain more information, or find out how to change the configuration, in our privacy policy and cookies.

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