10 COMPROMISOS CLAROS COMO EL AGUA DE MADRID
Porque queremos hablarte claro y ofrecerte más soluciones para tus necesidades, hemos dado un paso más en nuestra relación contigo. Asumimos 10 compromisos con los que continuar prestándote un servicio de calidad, justo y transparente.
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10 COMPROMISOS CLAROS COMO EL AGUA DE MADRID
Porque queremos hablarte claro y ofrecerte más soluciones para tus necesidades, hemos dado un paso más en nuestra relación contigo. Asumimos 10 compromisos con los que continuar prestándote un servicio de calidad, justo y transparente.
Buscador de noticias
Mayo arranca con los embalses al 83,9 % de su capacidad y con más de 791 hectómetros cúbicos almacenados
A pesar de la buena situación hidrológica, el consumo ha subido, y la empresa continúa apelando a un uso responsable del agua
2021-05-04
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Canal de Isabel II crea una red permanente de alerta frente al COVID-19 en aguas residuales
La consejera de Medio Ambiente y presidenta de Canal ha visitado el laboratorio en el que se analiza la presencia de cualquier tipo de virus
2021-02-09
Los embalses de la Comunidad empiezan febrero al 83,4 % de su capacidad máxima, el dato más alto desde 1998
A pesar de la buena situación hidrológica, la empresa continúa apelando a un uso responsable del agua
2021-02-01
Canal de Isabel II will promote e-billing among its customers to promote care for the environment
Currently, almost 1 in 4 water contracts in the Region of Madrid are billed in electronic format
2021-01-28
Canal de Isabel II will undertake 7 actions to updgrade the sanitation system in Chapinería
The Board of Directors of the state-owned has approved the municipality’s signing of the adhesion agreement to participate in Plan Sanea
2021-01-28
Canal de Isabel II aprueba 2,9 millones a la vigilancia de sus elementos de telecontrol del ciclo del agua
Instalará un sistema de monitorización para conocer en tiempo real el estado de los equipos que controlan las infraestructuras
2021-01-13
Canal de Isabel II recomienda a sus clientes que protejan su instalación ante la previsión de heladas
Las bajas temperaturas pueden causar episodios de congelación y averías en los contadores e instalaciones de agua de las viviendas
2021-01-07
Canal de Isabel II logra un 95 % de cumplimiento medio en el primer año de su carta de compromisos
La compañía asumió “10 compromisos claros como el agua de Madrid” para, de forma clara y transparente, atender las necesidades de sus clientes
2021-01-04
Diciembre comienza con los embalses de la Comunidad de Madrid 13 puntos por encima de la media histórica
La empresa pública recuerda a los madrileños la necesidad de hacer un uso eficiente de este recurso natural con pequeños gestos en los hogares
2020-12-02
Canal de Isabel II ha retirado más de 27.000 toneladas de residuos sólidos de sus instalaciones de saneamiento
En el Día Mundial del Retrete, la empresa pública recuerda que utilizar el inodoro como papelera afecta a las instalaciones y perjudica al medio ambiente
2020-11-19
Canal de Isabel II inaugura el nuevo parque Bravo Murillo en el distrito de Chamberí
Colindante a las oficinas centrales de la empresa, es la tercera zona verde que Canal de Isabel II pone a disposición de los vecinos de este distrito
2020-11-16
Canal de Isabel II has reduced the water bills of companies and workers affected by COVID by almost 4 million
About 29,000 companies, sole traders and individuals have benefited from these bonuses
2020-11-08
The hydrological year started with precipitation, a fall in consumption and a rise in the level of contained water
Canal de Isabel II would like to remind you of the need to make efficient use of this natural resource with small actions at home.
2020-11-05
Fundación Canal focuses its edutacional programme “Canal Educa” on water and on solutions to climate change
The free programme of environmental awareness-raising is aimed at Madrid’s school pupils from Pre-School to Secondary, both in-person adapted to the COVID-19 protocol, and in digital format
2020-10-30
Griñón and Arganda del Rey join Canal de Isabel II’s Plan Sanea
With them, there are now 16 municipalities that have signed up to this cooperation plan to improve the sanitation systems
2020-10-30
Canal de Isabel II participates in the UN’s water and energy platform
Solar energy, natural gas fuelling stations and the production of reclaimed water are some examples of its sustainability strategy
2020-10-23
Hispanagua will be integrated into Canal de Isabel II, which will absorb all its staff
The company supports Canal de Isabel II in services related to installing, inspecting and repairing meters
2020-10-21
The hydrological year began with reservoirs 8 points above average, at 68 % of their capacity
The residents of Madrid consumed 488.5 cubic hectometres of water over the last 12 months: it is the second lowest figure in the last 20 years
2020-10-01
Pascual Fernández Martínez, new CEO of Canal de Isabel II
The renewal of the Board of Directors, which began in December to strengthen the technical and legal aspects of the company, has been completed
2020-09-30
Users rate their satisfaction with the service provided by Canal de Isabel II at 8.64
According to data collected in the studies carried out by the public company during the first six months of 2020
2020-09-13
Canal de Isabel II allocated €237,000 to the protecting its employees from COVID-19
The water supply and sanitation service was declared an essential service during the state of alarm
2020-09-12
The reservoirs end August at 71.3 % of their capacity and above the average
So far this year, water consumption has decreased by 9.9 cubic hectometres: almost equal to the volume of the Navacerrada reservoir
2020-09-01
Canal de Isabel II allocates 9.4 million to the operation and maintenance of Sur WWTP, the largest in the region
The Sur WWTP wastewater treatment plant is one of the best examples of resource use and circular economy in the Autonomous Community of Madrid
2020-08-30
The people of Madrid reduced their water consumption by more than 3 % in July
This figure confirms the trend that began at the beginning of the year, consolidating a 4.5 % decline in water consumption in the region
2020-08-03
Canal de Isabel II develops a large system for monitoring SARS-CoV-2 in wastewater
The Regional Ministries of the Environment, Regional Planning and Sustainability have entrusted these works to the company
2020-07-28
Canal de Isabel II will use ECO emission labelled trucks for sewerage cleaning and maintenance
The company is committed to sustainable mobility not only in cars and vans, but also in heavy vehicles
2020-07-23
Canal de Isabel II will restore 48,000 square metres of the Tercer Depósito for the people of Madrid
Today the City Council of Madrid has delivered the license for the construction works
2020-07-16
Canal de Isabel II strengthens its leadership and commitment to sustainability in its water cycle management
Water regeneration, care of recipient waterways, and generation of clean energy have characterised the company’s sustainability policy
2020-07-14
Canal de Isabel II has discounted 1.5 million euros in water invoices to over 22,000 people affected by COVID-19
During the 99-day state of alarm, the company supplied 129 cubic hectometres of water and carried out 2.5 million analyses
2020-07-01
The Shareholders Meeting approves a dividend of 147 million euros in 2019
The individual and consolidated accounts of the company have been approved, as well as the management of the Directors
2020-06-29
Canal reduced the average payment period to its suppliers by 21 % during the state of alarm
The company has taken this action to aid the viability of the companies that supply it with goods and services
2020-06-11
Fundación Canal presents a study on good practices in order to anticipate droughts and floods due to climate change
The presentation of the study, in webinar format, was complemented by a round table discussion on biodiversity and climate change in line with the theme of WED 2020
2020-06-04
The reservoirs begin June at 85.9 % of their capacity, 7 points above the average
May has been warmer and rainier than last year, and since the beginning of the year 4 % less water has been consumed
2020-06-01
Canal de Isabel II encourages public procurement through key works and projects so that Madrid can recover its activity following COVID-19
The president of the Autonomous Community of Madrid visited the Colmenar Viejo DWTP, one of the centres listed in this works plan
2020-05-26
Canal allocates more than 31 million euros to the connections in the distribution network
Every year, the public company carries out more than 18,000 works related to the supply network connections of private facilities
2020-05-20
Canal de Isabel II prepares its individual accounts for 2019 with a profit of 242 million euros
These will be subject to the approval of the Ordinary General Meeting of Shareholders on 29 June
2020-05-19
Canal de Isabel II allocates 5 million euros to wastewater treatment in Madrid
The Governing Council has been informed today of the proposal for awarding the maintenance contract of this infrastructure
2020-05-13
Canal de Isabel II will construct a new tank in order to improve the supply guarantee in Sevilla la Nueva
The Governing Council has been informed of the public entity's proposals for awarding various contracts
2020-05-06
The use of dishwashers, taps and cisterns increased between 6 % and 19 % during confinement
Water consumption in the Autonomous Community of Madrid decreased 6 % during April, and the reservoirs are at 85 %
2020-05-03
Canal de Isabel II supplied more than 48 billion litres of drinking water during the first 6 weeks of the state of alarm
Furthermore, it completed more than a million quality analyses of the drinking water it supplies to more than 6.5 million residents of Madrid
2020-04-29
Canal de Isabel II will improve and automate the Colmenar Viejo water purification filters
The public company will invest 2.63 million euros in this work, that will prepare the facility for future renovation
2020-04-28
Self-employed persons affected by the state of alarm may benefit from Canal de Isabel II assistance
As those affected by an ERTE (temporary furloughs), the self-employed whose activity has been affected will see their water invoice reduced by almost 80 % for up to three months
2020-04-03
Canal de Isabel II will acquire 12,000 new smart water meters
The goal of the public company is to reach 100 % smart meters in the Autonomous Community of Madrid before 2030
2020-04-01
Water consumption in the autonomous Community of Madrid fell 9.1 % since the state of alarm was declared
The company has noted that the height of demand for water is now up to four hours later than usual
2020-04-01
Canal de Isabel II will apply discounts to invoices for companies and individuals affected by COVID-19
The Board of Directors of the public company has approved financial support measures for users and companies and facilities. Once approved by the Autonomous Community of Madrid, they will be processed through the Canal de Isabel II Virtual Office
2020-03-31
Canal de Isabel II supplies bottled water to the autonomous Community of Madrid hospital in IFEMA
The public company has made the production of its Colmenar Viejo bottling plant available to the regional Government
2020-03-23
Canal de Isabel II will supply bottled water for healthcare workers during the covid-19 emergency
Last week, Canal began preparing its bottling plant and necessary personnel in order to meet this need.
2020-03-19
Measures taken by Canal de Isabel II within the framework of the covid-19 health emergency
The goal of the measures is to guarantee the continuity of its service and prevent the spread of the virus both in its workforce and society in general.
2020-03-15
Canal de Isabel II records its first case of COVID-19 among its staff at the Cantos Altos work centre
An administrative assistant at the company has tested positive for coronavirus and is in the hospital
2020-03-11
Canal allocates 6.86 million to sludge management at its purification and treatment facilities
The state-owned company aims to recover 100 % of the by-products of its integrated water cycle management processes
2020-03-05
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comunicacion@canaldeisabelsegunda.es
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