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10 COMMITMENTS AS CLEAR AS MADRID'S WATER

As we want to speak to you clearly and offer you more solutions for your needs, we have taken another step in our relationship with you. We assume 10 commitments with which to continue providing you with a quality, fair and transparent service. 10 commitments as clear as the water of Madrid.

CANAL IN 60 SECONDS

The care of our rivers begins in thewaste water treatment plants and continues in our laboratory in Majadahonda, where we analyze the water that we return to the rivers. Julio Rodrigo explains what the analysis of treated waste water consists of and why it is so important for the environment.

COMMITED TO SUSTAINABILITY

In 2021, the year of our 170th anniversary, we promoted environmental care from all our activities. This year, we continue working to keep guaranteeing the water supply, contributing to the protection and improvement of the environment, the promotion of the circular economy and the sustainability of the region.

Control centre


CENTRO DE CONTROL

Manejar esta compleja red hidráulica exige conocer multitud de datos para poder gestionar el sistema en todo momento. Para ello, contamos con un conjunto de sistemas de información que se integran en el Centro de Control, situado en Majadahonda.

De este modo, Canal de Isabel II conoce en tiempo real situación hidráulica de las infraestructuras de abastecimiento y saneamiento, el estado de la calidad de las aguas, las captaciones de aguas subterráneas y otros parámetros.

The telecontrol system allows us to know in real time the hydraulic situation of the infrastructures of collection, distribution and sanitation, the state of water quality and other important parameters for the management of the integral water cycle. With more than 19,000 sensors deployed in 1,664 locations, and a state-of-the-art telecommunications network, our telecontrol system is a fundamental tool for monitoring the infrastructure of all phases of the integral water cycle.

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