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10 COMMITMENTS AS CLEAR AS MADRID'S WATER

As we want to speak to you clearly and offer you more solutions for your needs, we have taken another step in our relationship with you. We assume 10 commitments with which to continue providing you with a quality, fair and transparent service. 10 commitments as clear as the water of Madrid.

Linea-etica-not

ETHIC LINE

Through the Ethics Line you can raise questions and report possible breaches of the principles and values ¿¿of our Code of Ethics and Conduct.

ETHIC LINE

Through the Ethics Line you can raise questions and report possible breaches of the principles and values ¿¿of our Code of Ethics and Conduct.

Ethics line notification

Type *

Complaint

Consultation

Classification of the complaint *

ID Type *

Anonymous

Nominative

If you wish to be informed about the result of the investigation, you may designate an address, email or any other postal address

Contact modality of the informant to receive communications *

Post

NAME

SURNAME

SECOND SURNAME

ADDRESS

ZIP CODE

LOCATION

RELATIONSHIP WITH THE COMPANY

PASSWORD TO RETRIEVE NOTIFICATION INFORMATION *

The password must be made up of at least 10 characters. At least, it must include a number, an uppercase letter, a lowercase letter, and a special character

REPEAT PASSWORD *

Description (maximum 500 characters)

ATTACH FILES

Only PNG, JPEG, PDF formats are supported. Maximum 20 MB

Basic information on data protection

RESPONSIBLE: Canal de Isabel II, S.A., M.P +info

PURPOSE: Respond to the request, suggestion, user comment, manage your query and / or request and contact the user to do so in any way and communicate any improvement action related to your request and / or suggestion +info

LEGITIMATION: Execution of a contract / Application of pre contractual measures - Legitimate interest +info

DESTINATORS: No data will be provided to third parties, except legal obligation +info

RIGHTS: Access, rectify, oppose, delete data, request limitation in the processing and / or portability of data in accordance with the explanation in the additional information +info

About us

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Innovation

Sustainability

Clients

Employment

Press room

Supplier

Regulation and procurement

Site map

DESCARGAR APP CANAL CLIENTES

10 COMMITMENTS AS CLEAR AS MADRID'S WATER

CANAL IN 60 SECONDS

COMMITED TO SUSTAINABILITY

Linea-etica-not

ETHIC LINE

Through the Ethics Line you can raise questions and report possible breaches of the principles and values ¿¿of our Code of Ethics and Conduct.

ETHIC LINE

Through the Ethics Line you can raise questions and report possible breaches of the principles and values ¿¿of our Code of Ethics and Conduct.

Ethics line notification

Basic information on data protection

Particular

Company

Properties administrator

Linea-etica-not

ETHIC LINE

Through the Ethics Line you can raise questions and report possible breaches of the principles and values ¿¿of our Code of Ethics and Conduct.

ETHIC LINE

Through the Ethics Line you can raise questions and report possible breaches of the principles and values ¿¿of our Code of Ethics and Conduct.

Ethics line notification

Basic information on data protection