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10 COMMITMENTS AS CLEAR AS MADRID'S WATER

As we want to speak to you clearly and offer you more solutions for your needs, we have taken another step in our relationship with you. We assume 10 commitments with which to continue providing you with a quality, fair and transparent service. 10 commitments as clear as the water of Madrid.

CANAL IN 60 SECONDS

The care of our rivers begins in thewaste water treatment plants and continues in our laboratory in Majadahonda, where we analyze the water that we return to the rivers. Julio Rodrigo explains what the analysis of treated waste water consists of and why it is so important for the environment.

COMMITED TO SUSTAINABILITY

In 2021, the year of our 170th anniversary, we promoted environmental care from all our activities. This year, we continue working to keep guaranteeing the water supply, contributing to the protection and improvement of the environment, the promotion of the circular economy and the sustainability of the region.

Distribution

Distribution

From the drinwing water treatment plants to the user's tap, a series of facilities are managed that ensure the maintenance of the water supply service continuously and with the required pressure. This set of facilities is composed of: large pipes, regulatory tanks, smaller tanks, lifting stations and the distribution network.

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The network of large pipelines that transport the water to the regulatory tanks is completed with the distribution network that allows all customers to arrive from these deposits.

The knowledge of the supply network, a systematic process for the treatment and resolution of incidents in it, and the technological advance that monitors in real time the flow and pressure conditions of all the sectors of the transport and distribution network of the Community of Madrid, has allowed us to reach high levels of efficiency and savings in available resources, despite the increase of our customers in recent years.

grandes conducciones Módulos distribución

Large conduits

flecha-desplegable
grandes conducciones Módulos distribución

Forebays

flecha-desplegable
grandes conducciones Módulos distribución

Pumping stations

flecha-desplegable

REPRESENTATIVE WATER TANK

SANTA ENGRACIA WATER TANK

In 1862, given the insufficient capacity of the First Deposit, a new one was designed to meet the growing demand of the city of Madrid. This tank, which stands on Santa Engracia street and is bounded by Ríos Rosas, Bravo Murillo and José Abascal streets, entered service in 1876 and has a capacity of 188,412 m3 and measures 208.3 m by 138.8 m

 

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