10 COMMITMENTS AS CLEAR AS MADRID'S WATER
As we want to speak to you clearly and offer you more solutions for your needs, we have taken another step in our relationship with you. We assume 10 commitments with which to continue providing you with a quality, fair and transparent service. 10 commitments as clear as the water of Madrid.
CANAL IN 60 SECONDS
The care of our rivers begins in thewaste water treatment plants and continues in our laboratory in Majadahonda, where we analyze the water that we return to the rivers. Julio Rodrigo explains what the analysis of treated waste water consists of and why it is so important for the environment.
COMMITED TO SUSTAINABILITY
In 2021, the year of our 170th anniversary, we promoted environmental care from all our activities. This year, we continue working to keep guaranteeing the water supply, contributing to the protection and improvement of the environment, the promotion of the circular economy and the sustainability of the region.
Política de Cookies_old
Política de cookies
POLÍTICA DE COOKIES este texto es fijo, no con script
Esta página web usa cookies. Las cookies de este sitio web se usan para personalizar el contenido y los anuncios, ofrecer funciones de redes sociales y analizar el tráfico. Además, compartimos información sobre el uso que haga del sitio web con nuestros partners de redes sociales, publicidad y análisis web, quienes pueden combinarla con otra información que les haya proporcionado o que hayan recopilado a partir del uso que haya hecho de sus servicios.
Las cookies son pequeños archivos de texto que las páginas web pueden utilizar para hacer más eficiente la experiencia del usuario.
La ley afirma que podemos almacenar cookies en su dispositivo si son estrictamente necesarias para el funcionamiento de esta página. Para todos los demás tipos de cookies necesitamos su permiso.
Esta página utiliza tipos diferentes de cookies. Algunas cookies son colocadas por servicios de terceros que aparecen en nuestras páginas.
En cualquier momento puede cambiar o retirar su consentimiento desde la Declaración de cookies en nuestro sitio web.
Obtenga más información sobre quiénes somos, cómo puede contactarnos y cómo procesamos los datos personales en nuestra Política de privacidad.
Al contactarnos respecto a su consentimiento, por favor, indique el ID y la fecha de su consentimiento.
Su consentimiento se aplica a los siguientes dominios: www.canaldeisabelsegunda.es
ID de su consentimiento: f40bH9qIdbSgtmwwtqhGhuz4GsrnxObT0jcLfby25fpbjSdzj4tEFw==Fecha del consentimiento: martes, 28 de septiembre de 2021 12:05:54 CEST
Declaración de cookies actualizada por última vez el 28/9/21 por Cookiebot:
Necesario (11)
Las cookies necesarias ayudan a hacer una página web utilizable activando funciones básicas como la navegación en la página y el acceso a áreas seguras de la página web. La página web no puede funcionar adecuadamente sin estas cookies.
| Nombre | Proveedor | Propósito | Caducidad | Tipo |
|---|---|---|---|---|
| _grecaptcha | Esta cookie se utiliza para distinguir entre humanos y bots. Esto es beneficioso para la web con el objeto de elaborar informes válidos sobre el uso de su web. | Persistent | HTML Local Storage | |
| _GRECAPTCHA | Esta cookie se utiliza para distinguir entre humanos y bots. Esto es beneficioso para la web con el objeto de elaborar informes válidos sobre el uso de su web. | 179 días | HTTP Cookie | |
| CONSENT | YouTube | Utilizada para detectar si el visitante ha aceptado la categoría de marketing en el banner de cookies. Esta cookie es necesaria para que la web cumpla con el RGPD. | 5938 días | HTTP Cookie |
| COOKIE_SUPPORT | www.canaldeisabelsegunda.es | Esta cookie determina si el navegador acepta cookies. | 1 año | HTTP Cookie |
| CookieConsent | Cookiebot | Almacena el estado de consentimiento de cookies del usuario para el dominio actual | 1 año | HTTP Cookie |
| JSESSIONID | www.canaldeisabelsegunda.es | Conserva los estados de los usuarios en todas las peticiones de la página. | Session | HTTP Cookie |
| LFR_SESSION_STATE_20120 | www.canaldeisabelsegunda.es | Conserva los estados de los usuarios en todas las peticiones de la página. | Session | HTTP Cookie |
| rc::a | Esta cookie se utiliza para distinguir entre humanos y bots. Esto es beneficioso para la web con el objeto de elaborar informes válidos sobre el uso de su web. | Persistent | HTML Local Storage | |
| rc::b | Esta cookie se utiliza para distinguir entre humanos y bots. | Session | HTML Local Storage | |
| rc::c | Esta cookie se utiliza para distinguir entre humanos y bots. | Session | HTML Local Storage | |
| rc::d-# | Esta cookie se utiliza para distinguir entre humanos y bots. | Persistent | HTML Local Storage |
Preferencias (1)
Las cookies de preferencias permiten a la página web recordar información que cambia la forma en que la página se comporta o el aspecto que tiene, como su idioma preferido o la región en la que usted se encuentra.
| Nombre | Proveedor | Propósito | Caducidad | Tipo |
|---|---|---|---|---|
| GUEST_LANGUAGE_ID | www.canaldeisabelsegunda.es | Determina el idioma preferido por el visitante. Permite a la web establecer el idioma preferido en el reingreso del visitante. | 1 año | HTTP Cookie |
Estadística (4)
Las cookies estadísticas ayudan a los propietarios de páginas web a comprender cómo interactúan los visitantes con las páginas web reuniendo y proporcionando información de forma anónima.
| Nombre | Proveedor | Propósito | Caducidad | Tipo |
|---|---|---|---|---|
| _ga | Registra una identificación única que se utiliza para generar datos estadísticos acerca de cómo utiliza el visitante el sitio web. | 2 años | HTTP Cookie | |
| _gat | Utilizado por Google Analytics para controlar la tasa de peticiones | 1 día | HTTP Cookie | |
| _gid | Registra una identificación única que se utiliza para generar datos estadísticos acerca de cómo utiliza el visitante el sitio web. | 1 día | HTTP Cookie | |
| collect | Se utiliza para enviar datos a Google Analytics sobre el dispositivo del visitante y su comportamiento. Rastrea al visitante a través de dispositivos y canales de marketing. | Session | Pixel Tracker |
Marketing (13)
Las cookies de marketing se utilizan para rastrear a los visitantes en las páginas web. La intención es mostrar anuncios relevantes y atractivos para el usuario individual, y por lo tanto, más valiosos para los editores y terceros anunciantes.
| Nombre | Proveedor | Propósito | Caducidad | Tipo |
|---|---|---|---|---|
| IDE | Utilizada por Google DoubleClick para registrar e informar sobre las acciones del usuario en el sitio web tras visualizar o hacer clic en uno de los anuncios del anunciante con el propósito de medir la eficacia de un anuncio y presentar anuncios específicos para el usuario. | 1 año | HTTP Cookie | |
| test_cookie | Utilizada para comprobar si el navegador del usuario admite cookies. | 1 día | HTTP Cookie | |
| VISITOR_INFO1_LIVE | YouTube | Intenta calcular el ancho de banda del usuario en páginas con vídeos de YouTube integrados. | 179 días | HTTP Cookie |
| YSC | YouTube | Registra una identificación única para mantener estadísticas de qué vídeos de YouTube ha visto el usuario. | Session | HTTP Cookie |
| yt.innertube::nextId | YouTube | Registra una identificación única para mantener estadísticas de qué vídeos de YouTube ha visto el usuario. | Persistent | HTML Local Storage |
| yt.innertube::requests | YouTube | Registra una identificación única para mantener estadísticas de qué vídeos de YouTube ha visto el usuario. | Persistent | HTML Local Storage |
| yt-remote-cast-available | YouTube | Registra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube | Session | HTML Local Storage |
| yt-remote-cast-installed | YouTube | Registra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube | Session | HTML Local Storage |
| yt-remote-connected-devices | YouTube | Registra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube | Persistent | HTML Local Storage |
| yt-remote-device-id | YouTube | Registra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube | Persistent | HTML Local Storage |
| yt-remote-fast-check-period | YouTube | Registra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube | Session | HTML Local Storage |
| yt-remote-session-app | YouTube | Registra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube | Session | HTML Local Storage |
| yt-remote-session-name | YouTube | Registra las preferencias del reproductor de vídeo del usuario al ver vídeos incrustados de YouTube | Session | HTML Local Storage |
Política de Cookies
COOKIE POLICY
Cookies (files downloaded to the user's computer when they access certain websites) are used, among other things, to store and recover data regarding the user's browsing habits or device, allowing for the user to the recognized and to improve the services rendered depending on the information obtained through the same.
This Website currently uses own (those which are sent to the user's device from a system or domain managed by Canal de Isabel II, S.A. and from which the requested service is rendered to the user) and third party cookies (those which are sent to the user's device from a system or domain that is not managed by Canal de Isabel II, S.A., but rather by an entity that handles the obtained data via cookies) in order to improve the offered services.
The Website also uses session (those designed to gather and store data while the user accesses a web page) and persistent cookies (those in which data is stored on the device and may be accessed and processed during a specific period of time by the controller of the cookie).
In particular, the following types of cookies are used:
OWN COOKIES
• Technical cookies
They allow you to browse the Website and make use of its different options and services.
| Name | Domain | Controller | Expiry | Purpose |
|---|---|---|---|---|
| JSESSIONID | www.canaldeisabelsegunda.es | First party | Per session | Identify session |
| canaldeisabelsegunda | www.canaldeisabelsegunda.es | First party | One year from the setting or update | Obtaind the informed consent of the user for the use of cookies |
| COOKIE_SUPPORT | www.canaldeisabelsegunda.es |
First party |
One year from the setting or update |
Identify if the user supports cookies |
| LFR_SESSION_STATE_20120 | www.canaldeisabelsegunda.es |
First party |
Per session |
• Personalisation cookies
These cookies allow the user to access the service with some present or userdefined general features on the device according to a series of criteria in the user's device.
| Name | Domain | Controller | Expiry | Purpose |
|---|---|---|---|---|
| GUEST_LANGUAGE_ID | www.canaldeisabelsegunda.es | First party | One year from the settings or update | Identify language preferences |
THIRD PARTY COOKIES
• Analytical cookies
These cookies are used to count the number of users accessing the services and to measure and perform a statistical analysis of the use of the services. In particular, this web paga uses Google Analytics service, whose cookies differentiate users and allow tracking by the Google Analytics platform, and it also user and session variables.
Google Analytics is a service provided by Google, Inc. with address in the United States and headquartered in 1600 Amphitheatre Parkway, Mountain View, California 94043. The information obtained by the cookies will be transmitted, processed and stored by Google on their United States servers under the terms set out on the Google.com website. Google may transfer this information to third parties if required to do so by law or when these third parties process the information on behalf of Google. Further information on Google cookies and Google Analytics can be found at the following addresses https://www.google.com/polices/technologies/types/ and https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?
Notwithstanding the provisions set out below regarding the option of disabling, blocking or removing the cookies on your device, Google has developed a plugin that you can install on your browser if you do not want to be tracked by their cookies, which you can access at https://tools.google.como/dlpage/gaoptout?hl=es.
| Name | Domain | Controller | Expiry | Purpose |
|---|---|---|---|---|
| _ga | canaldeisabelsegunda.es | Third party (Google) | 2 years | Used to identify users |
| _gat | canaldeisabelsegunda.es |
Third party (Google) |
10 minutes | Used to limit the percentage of requests |
| _gid | canaldeisabelsegunda.es |
Third party (Google) |
24 hours | Used to identify users |
| __utma | canaldeisabelsegunda.es |
Third party (Google) |
Two years from the setting or update | Used to identify users and sessions. The cookie is created when the JavaScript library is launched and there is no _utma cookie. The cookie is updated wheneever data is sent to Google Analytics. |
| __utmt | canaldeisabelsegunda.es |
Third party (Google) |
10 minutes | Used to limit the percentage of requests |
| __utmb | canaldeisabelsegunda.es | Third party (Google) | 30 minutes from the setting or update |
Used to determine new sessions or visits. The cookie is created when the JavaScript library is launched and there is no _utma cookie. The cookie is updated whenever data is sent to Google Analytics. |
| __utmc | canaldeisabelsegunda.es |
Third party (Google) |
End of browser session | Not used on ga.js. it is set up to interact with urchin.js. Previosusly, this cookie acted with the cookie _utmb to determine whether the user was in a new session or visit. |
| __utmz | canaldeisabelsegunda.es | Third party (Google) | Six months from the setting or update | It stores the traffic source or campaign that explains how the user got to the site. The cookie is created when the JavaScript library is launched and it is updated whenever data is sent to Google Analytics. |
| __utmv | canaldeisabelsegunda.es | Third party (Google) | Two years from the setting or update | Used to store visitor custom variables data. This cookie is created when a programmer uses the method _setCustomVar with a visitor custom variable. It was also used for the deprecated method_setVar. The cookie is sent to Google Analytics. |
• Advertising cookies and behavioural targeting (Google Captcha).
They allow the advertising space included on the Canal de Isabel II, S.A. website and/or the person in charge of the cookie or whoever the person in charge designates, to be managed. Specifically, this webpage uses the Google Captcha cookie stated below.
More information about Google cookies can be found at the following address https://www.google.com/policies/technologies/types/
| Name | Domain | Controller | Expiry | Purpose |
|---|---|---|---|---|
| NID | google.es | Third party (Google) | 6 months from the installation/update | They allow information to be stored about the content viewed by the user in order to display advertising that is relevant to the viewed content. |
| CONSENT | google.es | Third party (Google) | 20 years from the installation/update | They allow information to be stored about the content viewed by the user in order to display advertising that is relevant to the viewed content. |
Through browsing the website, the user agress to let the gathered data be processed for the purposes mentioned above.
HOW TO ENABLE AND DISABLE COOKIES AND SIMILAR RESOURCES
The user of the website may accept or reject the cookies by changing their browser options. There are also plugins or tools third parties that help with this task. Below is a list of instuctions on how to proceed with the main web browsers, as well as the extensions that can be usefull for this purpose:
Google Chrome 47.0.2526.106
Click on the Chrome menu which can be found in the browser's toolbar.
Select “Settings”.
Under “Settings”, click on “Show advanced settings…”.
Under “Privacy”, click on the button “Content settings…”
Under “Cookies”, you can prevent the storage of third-party cookies and make a list of allowed exceptions and sites.
Additionally, by clicking on “All cookies and site data…”, the list of all the cookies is displayed and you can see and delete those that are saved on the browser.
For further information, please consult Google support or Help in the browser.
https://support.google.com/accounts/answer/61416?hl=es
Extensions:
We would like the advise you that for Google Chrome, in addition to the above there is also an extension called “Vanilla Cookie Manager”, that allows you to manage cookies in a more specific way.
Mozilla Firefox 43.0.4
In the tools menu, select “Options”.
Select the “Privacy” panel.
In the “History”, selection “Use custom settings for history”.
This will show cookie options and users may choose to activate or deactivate them by ticking the corresponding box.
Another option is to click the “Exceptions…”, button which allows the user to create a list of permitted sites and exceptions.
For futher information, please consult Mozilla support or Help in the browser.
https://support.mozilla.org/t5/Cookies-y-cach%C3%A9/Habilitar-y-deshabilitar-cookies-q ue-los-sitios-web-utilizan/ta-p/13811
Extensions:
In addition to the foregoing, if users wish to have complete control over cookies, the “Cookies Manager+” plug-in for Firefox allows users to edit, import and export them, among other things.
Internet Explorer 11
To block or allow sites:
Click on Settings.
Select “Internet Options”.
Click on the “Privacy” tab and then on “Sites”, where you can create a list of sites which will define which sites are allowed to save browsing data and which are not.
To manage cookies manually:
1. Click on the Internet Explorer toolbar located in the upper right cornet.
2. Select 'Internet Options'.
3. Click on the “Privacy” tab and then on the “Advanced” option. In said option, users may manage cookies without having to remember in which sites they're allowed and in which tey are not.
For further information, you can consult Microsoft support or you browser's Help section.
https://support.microsoft.com/es-es/help/17442/windows- internet-explorer- delete-manage-cookies
Extensions:
In addition to the above, we would like to advise you that if you want to have more specific control over the cookies that are managed in the Internet Explorer cache, there is also the extension “No more cookies”.
Microsoft Edge
1. Go to “Options” y select “Settings”.
2. Tap “See Advanced Settings”.
3. In the Cookies section, you will have three options: block all cookies, block only thrid-party cookies or don't block cookies. Choose the option you want.
For futher information, please consult Microsoft support or Help in the browser. https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy
Safari browser 9.0
1. Click on “Settings”, located in the upper right corner.
2. From the drop-down menu, select “Preferences” and click on “Privacy”.
3. Select the option you want from the section “Block cookies”.
4. If you click on “Details”, you can view the cookies that are stored in the browser.
For futher information, you can consult Apple Support or your browser's Help section. https://support.apple.com/es-es/HT201265
PC Browser:
https://support.apple.com/es-es/guide/safari/manage-cookies-and-website-data-sfri11471
Mobile:
https://support.apple.com/es-es/HT201265
Opera
1. Click on the Opera menu.
2. Select “Settings” from the menu.
3. Then, click on “Privacy and safety”.
4. In the “Cookies” section, users can select what to do with cookies from websites, including block thrid party cookies and site data.
In addition, if you click on “Manage exceptions…” you can create a list of site exceptiones and allowed sites.
For further information you can consult Opera support or your browser's help section.
http://help.opera.com/Mac/12.10/es-LA/cookies.html
PLUG-IN TO DISABLE THE USE OF BROWSING DATA BY GOOGLE
Google uses browsing data to later use for things such as the advertisements that the browser shows the user, for example. This feature is enabled by default in all browsers, but if a user wishes to disable it, Google offers a plug-in for all browser to disable Google's use of browsing data. This tool is available from the website https://tools.google.com/dlpage/gaoptouty and it works for all browsers (Chrome, Internet Explorer, Firefox, Safari and Opera).
This plugin that prevents the use of data by Google Analytics also uses cookies, although if the plugin is not installed and cookies are disabled on the browser, theses cookies will also be preventede from being saved.
HOW TO DELETE INSTALLED COOKIES
If the user wants to remove cookies that are already established on their device, they can do it from their browser. Below are instructions for the major web browsers:
Internet Explorer 11
Cick on the Internet Explorer toolbar located in the upper right corner.
Tap or click on “Internet options” and then, under “General”, tap or click on “Remove…”.
Check the “website cookies and data” checkbox and then tap or click “Delete”.
For further information, please consult Microsoft support or help in the browser.
https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
Microsoft Edge
Select “Settings” and then tap the button with three lines on it. A drop-down menu will appear to “Delet browsing data”.
From the menu, select the box “saved cookies and web data ” and then select “Delete”.
For further information, please consult Microsoft support or help in the browser.
https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy
Mozilla Firefox 43.0.4
Click on the tool bar menu, select “Options”.
Select the “Privacy” panel.
Under “History”, tap or click on “Delete cookies individually”.
The Cookies window will open.
Choose “Delete all” to delete all cookies or select the cookies that you want to delete and choose “Delete selected cookies”.
For further information, please consult Microsoft support or help in the browser.
https://support.mozilla.org/es/kb/Borrar%20cookies
Google Chrome 47.0.2526.106
Click on the Chrome menu which can be found in the browser's toolbar.
Select “Settings”.
Under “Settings”, click on “Show advanced settings...”.
Under “Privacy”, click on the button “Content settings”, .
Under "Cookies", click on “all cookiess and site data” to open the dialogue window "Site data and cookies".
- To delete all cookies, click on the button “Remove all”.
- To remove a specific cookie, hold the mouse over the website that issued the cookie and then cick on the X that appears on the right corner.
For further information, you can consult Google support or your browser's help section.
https://support.google.com/chrome/answer/95647
Safari browser 9.0
Click “Settings”, located in the upper right corner.
From the drop-down menu, select “Preferences” and click on “Privacy”.
To remove stored cookies and data, click on “Remove all website data…” or click on “Details” and select one or more websites and click “Remove”.
For further information, you can consult Apple support or your browser's help section.
https://support.apple.com/kb/PH21411?locale=es_ES&viewlocale=es_ES
Opera
Click on the Opera menu, Select “Settings” from the menu. Then, click on “Privacy and security”.
To remove all cookies, click on “All cookies and site data…” and then select “Remove all”.
For further information, please consult Opera support or help in the browser. http://help.opera.com/Mac/12.10/es-LA/cookies.html
MORE INFORMATION
The user must bear in mind that disabling, blocking or removing cookies can affect the normal operation of the webpage and prevent the correct use of its functionalities.
Canal de Isabel II, S.A. reserves the right to change, update and improve the current cookies policy. The access to and use of this website by the user presupposes the acceptance of any changes that are made to the current cookies policy. Therefore, we recommend that the user regularly reviews the policy so that they know the latest available version and the changes that have been made.